How To Best Support Your Airbnb Property Management Team

Hosting an Airbnb for guests to enjoy and relax does not have to be a complicated affair. With the right tools in place, you can hire a competent property management team to clean, prepare, and operate your Airbnb property while you sit back and take an owner’s draw.

However, you want to ensure you support your management team with all the necessities for a rewarding experience. They should not be left out in the dark regarding problem-solving or having the right tools in place for operations. Here are some tips for ensuring your host obligations are fulfilled with your property managers.

Communicate Clearly

Make sure you give clear instructions, be open to feedback, and be clear about your expectations. Be clear about how you want your Airbnb to run, the type of participation they should expect from you, and the budget available for repairs or fixing issues.

Be Authentic

Being transparent and authentic are two of the most important qualities you can have as a host. This is especially true when you’re working with a third-party management company because they may not know your property or the area well. When working with Airbnb property managers, it’s essential to be clear about what your expectations are for the rental experience. You should also make sure that their services align with those expectations—and if not, make changes accordingly!

Demonstrate Trust

You can trust your team because you know that they’re working hard to help you succeed. But don’t forget that trust is a two-way street. Your property managers trust you to do the right thing—even when it’s not easy or convenient. The next time a property manager asks you for something, consider whether it’s reasonable and appropriate for their role in managing your property. Have an open dialogue about why the request matters and how it will directly benefit guests’ experiences in your home (and ultimately help drive more bookings). Then do your best to fulfill that request promptly, so they know you are reliable.

Have Tools Available

Yes, you need to have clean sheets and plenty of toilet paper, but there are other systems that should be in place for your Airbnb location. You want clear instructions for finding the tools necessary to operate the property. That way, your managers do not need to constantly reinvent the wheel whenever a new problem arises. When a challenge does occur, have a transparent and open conversation about what tools need to be in place to ensure this can be remedied in the future.

Providing Financial Resources

It’s crucial to provide the financial resources your Airbnb property management team needs to run smoothly. This includes providing funds for repairs, maintenance, improvements, marketing, and staff training. Giving funding for operations also comes in handy, as well as providing technology that can help your property managers do their job more efficiently. You want a slush fund ready for whatever may occur. Even if Airbnb reimburses you for an unwanted party at your location, you will have the short term to consider.

A Good Host is a Great Partner

It can be easy to forget that your property management team is working hard to make your guests happy. As a host, you might have spent countless hours planning the perfect vacation for your guests. Yet, the nitty-gritty details of your Airbnb experience will come down to the proper management of your location, and that requires a responsive and experienced team. The most important thing to remember is that Airbnb property management is a team sport. You can be the best host in the world and still have unhappy guests or receive negative reviews. That’s why it’s so important to work with professionals who already have experience managing your type of property and know how to handle any issues that might arise before they become big problems.